Technical Support Specialist:
Responsibilities for Technical Support Specialist:
- Generates reports
- Provides technical input and solutions relative to field service, training, sales and customer requirements.
- Prepares documentation to support diagnostic needs.
- Responsible for the sale of consumable items and non-contract technical services
- Interfaces with Technical Support leadership as required.
Preferred Qualifications for Technical Support Specialist:
- Bilingual French (Canadian)
- Minimum two-year degree or equivalent course experience in computer science/equipment or electronics.
- Previous technical sales experience.
- Capable of troubleshooting to resolution most problems with products supported
- Minimum of 1 year telephone diagnostic/troubleshooting experience preferred
The Technical Support Specialist is onsite in Richfield, OH with a salary range of $50,000 - $52,000.
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